FAQs
ANY QUESTIONS? HERE'S OUR ANSWERS
FREQUENTLY ASKED QUESTIONS
Here, we’ve compiled answers to some of the most common questions to help you plan your journey with ease. If you can’t find the answer you’re looking for, please feel free to contact us directly.
WHAT SERVICES DO WE OFFER?
We offer stress-free travel services tailored to meet your needs, including transport for golf clubs, extra luggage, pets, fishing equipment, and more.
WHAT ARE THE AVAILABLE AMENITIES?
Our vehicles are equipped with WiFi, TV screens for entertainment, charger outlets at every seat, comfortable seating, ample storage space, and more to ensure a pleasant journey.
CAN I TRAVEL WITH MY PET?
Yes, we welcome pets on board. Please ensure your pet is secured in a suitable carrier and inform us at the time of booking so we can accommodate your needs appropriately.
WHAT SAFETY MEASURES ARE IN PLACE ON YOUR VEHICLES?
Safety is our top priority. Our vehicles are regularly maintained and sanitized, and our drivers are professionally trained to ensure a safe and comfortable journey for all passengers.
STILL HAVE A QUESTION?
If you have any other questions, don’t hesitate to reach out. We’re here to make your travel experience with Haely’s Comet Transportation as enjoyable and hassle-free as possible.
"I recently traveled with Haely's Comet and had an exceptional experience from start to finish. The booking process was simple, and their customer service team was incredibly helpful. On the day of our travel, the vehicle was spotless. The driver was professional and friendly. They even accommodated my extra luggage easily. I highly recommend Haely's Comet. I can't wait to book my next trip with them!" — Jessica M.
QUESTIONS/ANSWERS
BOOKINGS, DURING & AFTER
HOW CAN I BOOK A TRIP?
You can book your trip through our website, by calling our customer service at 1-863-600-3924, or by emailing [email protected]. Our easy-to-use booking system allows you to choose your preferred travel options and amenities. Book Now
WHAT SHOULD I DO IF I NEED TO CANCEL OR CHANGE MY RESERVATION?
You can cancel or change your reservation by contacting our customer service team at 1-863-600-3924 or via email at [email protected]. Please review our cancellation and change policies on our website for more details.
IS THERE AN EXTRA CHARGE FOR TRANSPORTING SPORTS EQUIPMENT?
No, there is no extra charge for transporting sports equipment like golf clubs and fishing gear. Just let us know what you’ll be bringing when you book your trip so we can ensure there’s enough space.
WHAT SHOULD I DO IF I LOST AN ITEM DURING MY TRIP?
If you’ve lost an item, please contact our customer service team at [email protected] with details of your trip and the lost item. We’ll do our best to locate it and return it to you.
DO YOU PROVIDE TRANSPORTATION FOR SPECIAL EVENTS OR PRIVATE GROUPS?
Yes, Haely’s Comet Transportation offers customized transportation solutions for special events and private groups. Whether you’re planning a corporate outing, a family reunion, a wedding, or any other group event, we can provide tailored services to meet your specific needs. Contact our customer service team to discuss your requirements and receive a personalized quote. We ensure that your group travels in comfort and style, making your event truly memorable.